Privacy Policy
How we handle your information.
This Privacy Policy explains what information Certification Practice Platform collects, how it is used, and the choices and rights you may have.
Last updated: 5 May 2026
Summary
We use account, payment-status, and learning activity information to provide the platform, save your progress, manage access, support users, and keep the service secure. We do not sell your personal information.
1. Who we are
Certification Practice Platform provides online certification practice tools, including study questions, exam-style practice, flashcards, bookmarks, saved progress, streaks, and weak-area review.
For privacy enquiries, contact us using the details on the Contact page.
2. Information we collect
We collect account information such as your email address and authentication details needed to create and manage your account.
We collect learning activity such as study answers, exam attempts, flashcard activity, bookmarks, streak activity, weak-area performance, and certification access status.
When payments are enabled, payment processing will be handled by Stripe. We do not store full card details on our servers.
We may collect technical information such as device, browser, approximate location, pages visited, and security logs where needed to operate and protect the service.
3. How we use your information
We use your information to provide the platform, manage your account, save your progress, show your review data, manage certification access, process support requests, improve reliability, and protect the service from misuse.
We may use account and product information to send important service messages, such as access, security, billing, or platform updates.
4. Lawful bases for processing
We process account, access, and learning activity data because it is necessary to provide the service you request.
We process some operational and security data where it is necessary for our legitimate interests, including platform reliability, fraud prevention, account protection, and service improvement.
Where we ask for consent, you can withdraw that consent at any time.
5. Payments
When payments are enabled, checkout and payment processing will be provided by Stripe. Stripe may process payment details, billing information, fraud prevention signals, and transaction records according to its own privacy practices.
We receive payment status and transaction information needed to activate or manage access to the platform.
6. Sharing your information
We only share information where needed to provide, secure, or operate the service. This may include hosting providers, authentication providers, database providers, payment processors, email providers, analytics or monitoring providers, and professional advisers.
We do not sell your personal information.
We may disclose information if required by law, regulation, court order, or to protect the rights, safety, and security of the platform, users, or others.
7. How long we keep information
We keep account and learning activity data while your account remains active or while needed to provide the service.
We may keep some records for longer where required for legal, tax, accounting, fraud prevention, dispute handling, or security reasons.
You can contact us to request deletion of your account or personal data. Some information may need to be retained where legally required or where necessary for legitimate business records.
8. Your rights
Depending on where you are located, you may have rights to access, correct, delete, restrict, or object to the use of your personal information.
You may also have the right to receive a copy of your information in a portable format and to complain to a data protection authority.
To exercise privacy rights, contact us using the details on the Contact page.
9. Security
We use technical and organisational measures designed to protect personal information. No online service can guarantee absolute security, but we work to keep account and learning data protected.
You are responsible for keeping your login details secure and for using a strong, unique password.
10. Cookies and similar technologies
The platform may use cookies or similar technologies for authentication, session management, security, preferences, analytics, and service operation.
If optional analytics or marketing cookies are added in future, the site will be updated to explain how they are used and, where required, to request consent.
11. International transfers
Some providers used to operate the platform may process information outside your country. Where required, appropriate safeguards are used to protect personal information.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.
Contact
For privacy questions or requests, use the Contact page.
Contact Us