Terms of Service

Terms for using NetPrepped.

These terms explain the rules for using NetPrepped, creating an account, accessing paid content, and using certification practice materials.

Last updated: 5 May 2026

Plain-English summary

NetPrepped is a practice platform, not a data business.

NetPrepped uses account and study data so the platform can work: saving your progress, answers, bookmarks, exam attempts, streaks, and review results. We do not sell your account data or study progress.

Key points

  • • Use NetPrepped for your own study.
  • • Keep your account secure.
  • • Do not copy, scrape, resell, or republish content.
  • • Contact us if you have an access or payment issue.

1. These terms

These Terms of Service govern your use of NetPrepped. By creating an account, accessing NetPrepped, or using the service, you agree to these terms.

If you do not agree to these terms, you should not use NetPrepped.

2. The service

NetPrepped provides online certification practice tools, including study questions, exam-style practice, flashcards, bookmarks, streaks, saved progress, and weak-area review.

NetPrepped is intended as a study and revision tool. It does not guarantee that you will pass any certification exam.

3. Accounts

You must provide accurate account information and keep your login details secure.

You are responsible for activity that happens under your account.

You must not share your account access with another person unless we have expressly agreed otherwise.

4. Access and payment

The CCNA 200-301 track is offered as paid access for the period shown at checkout. Pricing and access duration will be displayed before purchase.

When payments are enabled, payment processing will be handled by Stripe. Your access will be linked to your signed-in account after successful payment.

Team access may be arranged separately and may be subject to additional written terms.

5. Digital content and cancellation

NetPrepped provides digital content and online access. Where you purchase access and choose to begin using the service immediately, you may be asked to confirm that you want immediate access and understand how this affects cancellation rights.

Any refund or cancellation rights that apply will be handled in line with the information provided at checkout and applicable consumer law.

If you believe a payment or access issue has occurred, contact us using the Contact page.

6. Acceptable use

You must not misuse NetPrepped, attempt to gain unauthorised access, interfere with security, scrape or copy content at scale, reverse engineer the service, or use NetPrepped in a way that could damage or overload it.

You must not upload, submit, or transmit harmful, unlawful, abusive, or infringing content.

You must not use NetPrepped to build, train, or populate a competing question bank or learning product without permission.

7. Content ownership

NetPrepped, question content, explanations, flashcards, layouts, branding, and other materials are owned by NetPrepped or its licensors.

You are granted a personal, limited, non-transferable right to use NetPrepped for your own study during your access period.

You must not copy, resell, publish, distribute, or commercially exploit NetPrepped content without written permission.

8. Certification bodies

NetPrepped is an independent practice platform. It is not affiliated with, endorsed by, or sponsored by Cisco, CompTIA, Microsoft, or any other certification vendor unless expressly stated.

Certification names and trademarks belong to their respective owners and are used only to identify the relevant exam or certification track.

9. Availability and changes

We aim to keep NetPrepped available and reliable, but we do not guarantee uninterrupted or error-free access.

We may update, improve, add, remove, or change features and content over time.

We may temporarily suspend access for maintenance, security, operational, or legal reasons.

10. User data and progress

NetPrepped may save your account details, answers, exam attempts, bookmarks, streaks, badges, and weak-area review data to provide the learning experience.

NetPrepped does not sell your account data or study progress. Data is used to operate the practice platform, provide access, save progress, and support the service.

We are not responsible for any loss of progress caused by user error, account misuse, technical failure, or events outside our reasonable control, although we will take reasonable steps to maintain the service.

11. Disclaimers

NetPrepped is provided for educational and revision purposes. It is not official exam content and should not be treated as a substitute for vendor documentation, practical experience, or official training where required.

We do not guarantee exam results, employment outcomes, certification success, or that every possible exam objective will be covered in the exact form used by any certification provider.

12. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect losses, loss of profit, loss of business, loss of opportunity, loss of data, or exam outcome-related losses arising from use of NetPrepped.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

13. Termination

You may stop using NetPrepped at any time.

We may suspend or terminate access if you breach these terms, misuse the service, create risk for other users, fail to pay where payment is required, or where required by law.

14. Changes to these terms

We may update these terms from time to time. The latest version will be posted on this page with the updated date.

If changes are significant, we may provide additional notice where appropriate.

15. Governing law

These terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your location require otherwise.

Questions about these terms?

Use the Contact page or email us if you have questions about NetPrepped access, account support, team access, payments, or these terms.